STARTRC Premium Carrying Case for Insta360 X5

$34.99 USD

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- 100% In-House Engineered (Ultra-Precise)

- Exchange & Return Up to 30 Days

- 12-Month Guaranteed Warranty + 18-Month Extended Warranty (Optional)

Accessories compatible with third-party devices

Product Tech Spec

Travel-Ready Storage for X5 Camera & Accessories (Case Only)

1. Tailored Fit for Insta360 X5 & Full Accessories

Exclusively crafted to securely store the entire Insta360 X5 setup, including:

  • 1× Insta360 X5 camera

  • 1× selfie stick (up to 114cm, not compatible with 3m extended edition)

  • 1× Bullet Time Handle (with rope)

  • 3× X5 batteries

  • Fast Charge Hub

  • Foldable 2-in-1 Selfie Stick or FOMO Power Handle

    Ensures every piece of gear has a dedicated spot—no more loose or damaged accessories.

2. Premium Hard Shell Protection

Shields your X5 gear from impacts, scratches, and daily wear:

  • Exterior: Durable high-quality PU with a rugged hard shell, resisting bumps during travel (biking, hiking, motor sports).

  • Interior: Precision-cut rigid Lycra lining that keeps accessories snugly in place, preventing shifting or friction damage to the camera or delicate parts.

    Ideal for outdoor adventures where gear safety is critical.

3. Portable & Versatile Carry Options

Built for on-the-go creators with comfort in mind:

  • Comfy handle: For quick grabs (e.g., running to a shooting spot).

  • Adjustable shoulder strap: Wear cross-body or over one shoulder, freeing up hands for setting up the X5 or capturing moments.

  • Shockproof compact design: Lightweight (1.3 lbs item weight) and easy to tuck into backpacks, car trunks, or luggage—no bulky extra load.

4. Extra-Large Organized Capacity

Maximizes storage without sacrificing order:

  • Multi-layer mesh pockets: (Dividers + top cover) Neatly store small essentials like charging cables, cleaning cloths, and straps.

  • Oversized top pocket: Fits tablets, phones, and bulky accessories (e.g., X5 Motorcycle Kit mounts, tripods), keeping all your vlogging tools in one case.

    Eliminates tangled gear and ensures quick access to what you need.

5. User-Friendly Design

Thoughtful details for hassle-free use:

  • Double zipper: Smooth, easy opening/closing—even with one hand—for fast access to gear during spontaneous shoots.

  • Snug interior fit: Precision-cut lining prevents accidental pressure on camera buttons or ports, keeping your X5 in ready-to-shoot condition.

  • Compact footprint: Despite its capacity, the case’s 5"×8.5"×2.5" size makes it easy to store at home or transport.

PRODUCT SPECIFICATIONS

 

Specification Details
Compatible Device Insta360 X5 camera + accessories (114cm selfie stick, Bullet Time Handle, 3 batteries, Fast Charge Hub, foldable 2-in-1 selfie stick/FOMO Power Handle)
Material Exterior: High-quality PU (hard shell); Interior: Rigid Lycra lining
Case Dimensions 5" × 8.5" × 2.5"
Package Dimensions 13.03" × 11.14" × 3.19"
Item Weight 1.3 lbs (0.6 kg)
Package Weight 1.76 lbs
Closure Type Double zipper
Carry Options Comfy handle + adjustable shoulder strap

 

WHAT’S IN THE BOX

  • 1× Carrying Case for Insta360 X5

  • 1× Adjustable Shoulder Strap


Note: Insta360 X5 camera, batteries, selfie sticks, and other accessories are NOT included.

PRO TIP FOR VLOGGERS

"Store your Bullet Time Handle and its rope in the mesh pocket—keep the rope untangled by coiling it loosely, so you can pull it out and attach to the X5 in seconds for dynamic action shots."

IMPORTANT NOTES

  • Compatibility Limits: Not compatible with the 3m extended edition selfie stick or Insta360 X5 dive case—these items exceed the case’s size capacity.

  • Protection Scope: The hard shell resists impacts and scratches but is not fully waterproof—avoid exposing to heavy rain or submersion.

  • Weight Reference: Item weight (1.3 lbs) is the case + shoulder strap; package weight (1.76 lbs) includes shipping materials.

  • Care: Wipe the PU exterior with a damp cloth to remove dirt; air-dry if wet to preserve the hard shell’s durability.


Shipping Policy

Shipping Policy

1. Order Processing Time

We will process your order within 1-3 business days (excluding weekends, public holidays, and force majeure events such as natural disasters or logistics disruptions). For special cases that may cause delays, we will notify you via email within 24 hours of order placement.

2. Delivery Time

  • United States & Canada: 3-8 business days
  • Other Countries/Regions: Please refer to the table below.

Country/Region Delivery Time (Business Days)
Germany, United Kingdom, Australia, France, Netherlands 7-14
Spain, Norway, Singapore, Sweden, Austria, Japan, Belgium, India, Ireland, Turkey, Portugal, Czech Republic, Luxembourg, Thailand, Malta, Estonia, Lithuania, Cyprus, New Zealand, Switzerland, Denmark, Croatia 10-20
Russia, Slovakia, Romania, Bulgaria, Latvia, Finland, Hungary, United Arab Emirates 10-25
Italy, Israel, Greece, Malaysia, Peru, South Korea, Vietnam 15-30
Mexico, Saudi Arabia, Colombia, Philippines 15-30
Brazil, Chile At least 25
DHL Express (under normal circumstances) Most countries: Within 7

Note: To use DHL Express, please contact our customer service in advance. The above delivery times are for reference only; the exact time will be subject to the logistics tracking information and actual delivery status.

3. Shipping Fees

  • United States: Free shipping
  • Other regions: Starting from $5 (the specific cost will vary depending on the package weight, destination and shipping method; please refer to the actual payment page for details).

4. Shipping Methods

  • Warehouse Information: Orders to the United States are shipped from either the China warehouse or US warehouse; all other orders are shipped from the China warehouse.
  • Default Delivery Method: Express delivery.
  • Other Delivery Methods: Air or sea transportation can be arranged according to customer requirements. Please note that switching to air/sea transportation may affect the shipping cost and delivery time. For details, please contact our customer service before placing an order.

5. Serviceable Regions

We currently provide shipping services to the following countries/regions:

  • North America: United States, Canada, Mexico
  • Asia: Pakistan, Philippines, Singapore, South Korea, Japan, Malaysia, Georgia
  • Europe: Denmark, Estonia, Finland, France, Ireland, Italy, Monaco, Netherlands, Poland, Portugal, Russia, Slovakia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Croatia, Hungary, Serbia, Greece, Slovenia, Svalbard and Jan Mayen, Jersey, Norway, Austria, Belgium, Czech Republic
  • Oceania: Australia, New Zealand

For Further Inquiries

Please contact us at: store@startrc.com
Refund & Return Policy

Refund & Return Policy

1. Refund Eligibility

Refunds are applicable in the following scenarios:

  • Unshipped orders: Refund requests submitted within 24 hours of payment (provided the warehouse has not processed the shipment).
  • Out of stock/Unable to fulfill: If the ordered product is out of stock and cannot be restocked, we will actively notify you of the refund within 3 days.
  • Severe quality issues: Accessories are damaged upon arrival (e.g., appearance damage or functional failure caused by transportation).

    Key requirement: Provide unboxing videos/photos as evidence.
  • Incorrect or missing items: Received products do not match the order, or accessories are missing.

2. Return Eligibility

Returns are applicable only if all the following conditions are met:

2.1 Timely Request

Return requests must be submitted within 7 days of signing for the package (shorter timelines apply to precision accessories).

2.2 Product Condition

  • The product is unused, unassembled, and does not affect secondary sales; original packaging, labels, and protective stickers are intact.

    Special note: Motors, batteries, cameras, etc., cannot be returned once opened (due to safety and compliance requirements).
  • If the product is damaged (but not the packaging), please contact us and upload pictures—do not send the product first.

2.3 Valid Reasons

  • Compatibility issues: The product page clearly states applicable models, but the buyer purchased by mistake (proof of drone model is required).
  • Non-human-caused quality issues: e.g., short circuits in circuit boards, abnormal motor noise (inspection report is required).
  • Severe discrepancy with descriptions: e.g., material or functional parameters differ from the product page by ≥10%.

3. Non-Refundable & Non-Returnable Scenarios

  • Buyer’s responsibility: Damage caused by self-modification, incorrect installation, or failure to follow the instruction manual; malfunctions due to unsuitable environments (e.g., waterproof accessories used in deep water).
  • Consumable accessories: Propellers, filters, etc., that have been used.
  • Late requests: Return requests submitted beyond the 7-day window.
  • Lack of evidence: Failure to provide videos/photos of faults, or loss of original packaging.
  • Buying the wrong product (where compatibility/description information was clearly stated).
  • Outer packaging is damaged but does not affect product use.

4. Operational Terms

4.1 Return Process

  1. Send an email to initiate the request.
  2. Receive a reply with the return address after review.
  3. Return the product to the designated warehouse.
  4. Warehouse inspects the item upon arrival.
  5. Process refund or exchange within 5 working days.

4.2 Cost Responsibility

  • Seller’s responsibility: Round-trip shipping costs for quality issues, incorrect shipments, etc.
  • Buyer’s responsibility: Shipping costs for buyer-caused reasons (e.g., wrong purchase).

4.3 Special Accessories

  • Customized accessories (e.g., 3D-printed brackets) are non-refundable and non-returnable.
  • Clearance/sale items marked "No refund or return" on the product page are non-refundable.

4.4 "Don’t Like the Product"

If the product is undamaged:

  1. The buyer bears the shipping cost.
  2. First, send an email to confirm with us.
  3. We will reply with the return address; the customer must provide the return tracking number.
  4. Refund to the original payment account within 1-3 working days after we receive the product.

5. Refund Processing Time

  • Unshipped orders: Refunds processed to the original payment account within 1-3 business days.
  • Shipped orders: Refunds processed to the original payment account within 3-5 business days after the warehouse receives the returned goods and confirms their condition.

6. Key Notes for Returns

  • To start a return, contact us at store@startrc.com. If your return is accepted, we will send instructions on how and where to send your package.
  • Items sent back without first requesting a return will not be accepted.
  • Upon receiving your return/exchange, we will inspect the item within 3-5 working days, then provide a replacement or issue a refund.
  • Please contact us before returning the product.

7. Return Addresses

  • United States: Ricky Ohtake, 263 Wattis Way, South San Francisco, CA 94080 / 415-912-0333
  • Other Regions: 2nd Floor, Building 2B, Zhonghaixin Innovation Industrial City, Base 1, No. 2 Shengbao Road, Longgang District, Shenzhen, Guangdong, China 518112

For Further Inquiries

Please contact us at: store@startrc.com